The landline switch-off: what changes and what to do before January 2027
Traditional UK phone lines close by 31 January 2027. Here is what Digital Voice means for your home phone, alarms and telecare, and what to check now.
All guides
- Contract ending? A checklist for the month before
Your broadband contract is ending. Here is what to check in the last month, so you don't drift onto a higher price, and how to re-contract or switch.
Checked 11 October 2026 - What broadband speed do I actually need?
Most homes need far less speed than adverts suggest. Here is how to work out the right speed for your household, using Ofcom's own figures.
Checked 4 October 2026 - Broadband automatic compensation: what you are owed and when
If your broadband goes down for more than two working days, or an engineer misses an appointment, you may be owed money automatically. Here are the current rates.
Checked 28 September 2026 - Broadband price rises: your rights under Ofcom's rules
Mid-contract price rises in new UK broadband contracts must now be shown in pounds and pence. Here is what that means, and how to avoid overpaying.
Checked 28 September 2026 - Broadband social tariffs: cheaper broadband if you get benefits
If you get Universal Credit or certain other benefits, you can get broadband for about £10 to £24 a month with no exit fees. Here is who qualifies and how to apply.
Checked 28 September 2026 - Do you need a VPN at home? An honest answer
VPNs are heavily advertised, but many people do not need one on their home broadband. Here is what a VPN does, what it does not, and when it is worth paying for.
Checked 28 September 2026 - Full fibre vs "fibre" broadband: what is the difference?
Most "fibre" broadband in the UK still uses copper for the last stretch. Full fibre does not. Here is what that means for speed, reliability and price.
Checked 28 September 2026 - How to switch broadband provider with One Touch Switch
Since September 2024 you only need to contact your new provider to switch broadband in the UK. Here is how One Touch Switch works, step by step.
Checked 28 September 2026 - Mesh Wi-Fi vs extenders vs powerline: which should you buy?
Three ways to get Wi-Fi into rooms your router cannot reach. Here is how each works, what it costs roughly, and which suits which kind of home.
Checked 28 September 2026 - Why is my Wi-Fi slow? 10 fixes to try before you pay for anything
Most slow Wi-Fi is caused by where the router is, what is near it, or one device hogging the connection. Work through these fixes in order.
Checked 28 September 2026